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Wholesale Terms & Conditions

 Minimum order value: 

$1000 before 40% wholesale discount.  

Wholesale seasonal availability
I have open call for wholesale orders only during my slower months - Jan-Feb, and late Summer.  Otherwise, during busy season, I am working at capacity for my own retail sales, and am unable to fill large discounted orders.  Keep this schedule in mind for the holidays!  Order ahead.  

Not all of my products are available for wholesale!  Some are just too much work to offer at a discount.

 

Who is eligible for wholesale membership?

Small retailers in New Orleans and beyond.  I do not sell wholesale to individuals.  I reserve the right to decline or rescind a wholesale account for my products for any reason.  I extend this discount to retailers because retailers are taking responsibility for the marketing and sales of those individual items, and the additional exposure is worth the reduction in profit for me.  If the retailer is great at promoting my products, I will be more than happy to continue to do business!

 


** How to place an order
Contact me via email to be sent a link to my ordering form, each time I have open call for wholesale (2x/year).  

 

After submitting your request, I will send you an invoice, including any shipping costs, and the wholesale discount.  Invoice payment is due before shipment, via check or Zelle (bank to bank transfer).  Please do not use a fee-based transaction to pay.  Wholesale will ship 1-3 months after placing an order.

Wholesale Pricing
A discount of 40% off of MSRP is applied to wholesale orders.  Prices are subject to change without notice.

Suggested Retail Prices
Retailers may sell Ficus Ceramica work for whatever price they feel will do well in their specific situation. Different cities have different expectations of price. Suggested prices reflect my website prices, but 100%+ markup from WSP is acceptable to me. 

Included in your wholesale order:
Grey microfiber pouches with gold FC branding
Instruction cards for cleaning, for each pipe
Stack of business cards
"This is a pipe" "C'est une pipe" signs, or others by request!

Order Fulfillment
Wholesale orders are not my primary business, so are a lower priority in my scheduling.  I may take up to 3 months to fill an order.  Don't hesitate to communicate if you have a scheduling need, but I can't guarantee that I can accommodate your request.  I will be filling orders through the beginning of the summer.

Shipping
Free local pick-up is available, but shipping costs are covered by the customer, and will be added onto your total. Shipping is through USPS unless otherwise requested.  Costs depend on the size of the order and weight of items, so are calculated after your order is received.  Shipping costs will be added to the invoice.

 

Returns or damaged goods
Please check your full order carefully when it is received.  Every item is handmade, so there is always a chance of missed flaws, and breakage occasionally happens in transit.  Contact me with a photo of the unsellable item, and I will send replacement free of charge.  If an item doesn't meet your expectations but is not damaged, contact me to discuss a return.  Returns are considered on a case by case basis.

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