Wholesale Terms & Conditions

Minimum order value - $1000

Wholesale seasonal availability - 
Wholesale orders are not available during the holidays, from October through December.  I am working at capacity for my own retail sales, and am unable to fill large discounted orders.  Keep this schedule in mind if you want to have my work in your store for the holidays!  Order ahead.

 
How to place an order
Fill out my Wholesale Request form online, which automatically makes you a member of my site, with login information.  I will get a request to approve you for wholesale access, and once I approve your account, you'll have access to a member's only part of my online store for wholesale prices.  Orders can be placed through this section, and an invoice will be sent out for payment.  This payment section needs to be clarified!! Please don't hesitate to reach out with any questions, to ficus.ceramica@gmail.com.
 
Who is eligible for wholesale membership?
Small retailers in New Orleans and beyond.  I do not sell wholesale to individuals.  I reserve the right to decline or rescind a wholesale account for my products for any reason.  I extend this discount to retailers because retailers are taking responsibility for the marketing and sales of those individual items, and the additional exposure is worth the reduction in profit for me.  If the retailer is great at promoting my products, I will be more than happy to continue to do business!

Wholesale Pricing
A discount of 40% off of MSRP is applied to wholesale orders.  Prices are subject to change without notice.

Suggested Retail Prices
Retailers may sell Ficus Ceramica work for whatever price they feel will do well in their specific situation.  Suggested prices are accurate on the website store, but 100%+ markup is acceptable to me. 

Returns or damaged goods
Please check your full order carefully when it is received.  Every item is handmade, so there is always a chance of missed flaws, and breakage occasionally happens in transit.  Contact me with a photo of the unsellable item, and I will send replacement free of charge.  If an item doesn't meet your expectations but is not damaged, contact me to discuss a return.  Returns are considered on a case by case basis.

Order Fulfillment

Wholesale orders are not my primary business, so are a lower priority in my scheduling.  I may take up to 3 months to fill an order.  Don't hesitate to communicate if you have a scheduling need, but I can't guarantee that I can accommodate your request.

Shipping

Free local pick-up is available, but shipping costs are covered by the customer. Shipping is through USPS unless otherwise requested.  Costs depend on the size of the order and weight of items, so are calculated at checkout.

Included in your wholesale order:
Grey microfiber pouches with gold FC branding
Instructions for cleaning for each pipe
Stack of business cards
"This is a pipe!" "C'est une pipe" signs, or others by request!